Communicating Across Cultures – Online Course – FutureLearn

Boost your intercultural communication skills and better understand how to behave in multicultural and multilingual situations Learn how to improve your cultural intelligence with the British Council In an increasingly diverse and multicultural world being able to navigate the complexities and nuances of intercultural communication is vital On this course culture experts from the British Council will guide you on how to successfully navigate multicultural and multilingual situations improving your cultural intelligence CQ in the process Develop your intercultural communication skills Youll be invited to reflect on what culture is and how its influenced your preferences and behaviour in intercultural situations Youll evaluate both new and familiar cultural situations reflecting on how others might react to your behaviours enabling you to respond positively and empathetically Discover how cultural intelligence can be learned Identifying practical strategies and techniques youll learn how to communicate effectively and manage challenging intercultural situations Youll examine how to successfully work in multicultural teams By developing an intercultural mindset youll see how to adapt to different communication styles and enhance your own cultural intelligence by better understanding how people from other cultural backgrounds communicate Explore the importance of intercultural communication in the workplace and society As businesses become more international and workplaces more diverse its crucial to communicate with sensitivity Moreover intercultural communication is vital to improve engagement and trust in an increasingly divided society especially when young people and young women often feel excluded from decision making Youll come away from this course more confident in your ability to work effectively with people from varied backgrounds Exploring the foundations of intercultural communication Developing an intercultural mindset Communicating with cultural intelligence CQ Adapting to different communication styles Working in multicultural teams Apply an intercultural mindset to communicate flexibly and sensitively in a range of multicultural and multilingual situations Evaluate new and familiar cultural situations with an understanding of how others might react to your preferences and behaviour enabling you to respond positively and empathetically Engage confidently and effectively with challenging intercultural situations